Assalamualaikum, apa kabar semuanya? Pada kesempatan kali ini kami ingin menginformasikan kepada khalayak umum yang sampai saat ini masih belum mendapatkan pekerjaan.
Grand Mercure membuka lowongan untuk ditempatkan di perusahaannya di kota Jakarta Pusat. Untuk itu, kami menulis artikel Lowongan Kerja Jakarta Pusat Oktober 2014 Duty Manager Grand Mercure ini untuk membantu sobat yang sedang membutuhkan.
Lowongan Kerja Jakarta Pusat Oktober 2014 Duty Manager Grand Mercure
English (Working level)Essential and optional requirements
- Excel
- Power Point
- Word
- Photoshop
- Opéra
Key tasks
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• Is responsible for energizing team spirit and motivation in all staff and fair and just in any staff disciplinary action required. The Duty Manager is also expected to be a hands-on Manager.
• Receives and escorts all VIP’s and ensuring that they feel comfortable and welcome on arrival to the hotel.
• Is responsible for the security control of all hotel keys whilst on duty.
• Is responsible for attending to, resolving or acting upon any alarms or security breaches that may occur whilst on duty.
• Ensures and oversee that the Receptionist shift procedures/duties are completed on time and are procedurally correct.
• Ensures that computer reports are done as scheduled.
• Ensures that on-going pertinent/relevant logbook communication to other shifts is maintained.
• Assists all area in the Front Office Department as required i.e. Operator, Reservations, Reception, Concierge, Business Center, Bell Desk.
• Checks and ensures that all rooms/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before arrival.
• Ensures all FO staff is correctly uniformed According to Hotel Standard.
• Ensures that end of shift balances for outlets are completed on time and are in balance.
• Ensures that you are constantly aware of and 'up-to-date' with all happenings and operations within the hotel. It is vital that you have an obvious presence throughout the hotel, and be visible and moving through public areas and departments continually whilst on duty.
• Ensures clear and constant communication lines are kept with all staff and hotel departments.
• Provides change to other departments and the correct balancing of the main safe float.
• Acquires through training provided a comprehensive knowledge of the hotel’s Property Management System (CLS), Telephone System, internet System and in-house presentation System.
• Adheres to the hotel staff rules and regulations as detailed in the hotel’s staff handbook.
• Oversees the daily movement of guest activities and be able to resolve any guest complaints and to establish an amicable Relationship with guests, clients of the Hotel.
• Through close supervision, recommends improvement in operation, especially in the aspects of developing better service standards, increasing revenue and reducing costs.
• Conducts regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time.
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